Caterers
Powered By Yoyo

We know running devolved operations whilst providing a consistent and delightful customer experience is a tough task. That’s why we've created the perfect feature set to help Caterers thrive.

Caterers
Powered By Yoyo

We know running devolved operations whilst providing a consistent and delightful customer experience is a tough task. That’s why we've created the perfect feature set to help Caterers thrive.

Join The Yoyo App

Give your customers a branded page within the Yoyo app and provide mobile payment and loyalty experience.

Control all aspects of your loyalty offering, messaging and brand appearance on page.

Encourage fast and widespread adoption with Yoyo’s accompanying loyalty card and maintain customer engagement with custom surprise and delight campaings.

Delight Your Customers

Every caterer wants to provide innovative, delightful experiences to sites and employees. At Yoyo we’ve spent over five years crafting a market-leading blend of new, exciting and effective customer experiences.

Payment, Digital Receipt & Loyalty In One

A single scan of our QR code enables instant payment, loyalty (points and/or stamp) collection and delivery of an itemised digital receipt - it’s simple, fast and cashiers and customers love it.

Best-in-Class Mobile Loyalty Programmes

Choose what items are available via your Loyalty programme, pick your redemption rates and understand the ROI of your activity. Offer a market leading end-to-end experience.

Personalised Campaigns & Experiences

Easy campaign set-up and promotion via GDPR-compliant in-app messaging, push notification and email. Personalise all activity around profile & purchasing data, and set campaigns up against business goals.

Referrals & Sharing

Grow your user base and spread some brand love amongst customers and their friends with our referral and voucher sharing mechanisms.

Order Ahead

Offer a VIP experience and remove the customer’s need to queue. Let your customers order and pay for food and drink in advance, leaving a simple pick-up of the ordered items.

Customer Feedback

Get instant feedback from users without the typical effort and expense. Choose from an Uber-style star rating or a long form, multi-question format.

Delight Your Customers

Every caterer wants to provide innovative, delightful experiences to sites and employees. At Yoyo we’ve spent over five years crafting a market-leading blend of new, exciting and effective customer experiences.

Payment, Digital Receipt & Loyalty In One

A single scan of our QR code enables instant payment, loyalty (points and/or stamp) collection and delivery of an itemised digital receipt - it’s simple, fast and cashiers and customers love it.

Best-in-Class Mobile Loyalty Programmes

Choose what items are available via your Loyalty programme, pick your redemption rates and understand the ROI of your activity. Offer a market leading end-to-end experience.

Personalised Campaigns & Experiences

Easy campaign set-up and promotion via GDPR-compliant in-app messaging, push notification and email. Personalise all activity around profile & purchasing data, and set campaigns up against business goals.

Referrals & Sharing

Grow your user base and spread some brand love amongst customers and their friends with our referral and voucher sharing mechanisms.

Order Ahead

Offer a VIP experience and remove the customer’s need to queue. Let your customers order and pay for food and drink in advance, leaving a simple pick-up of the ordered items.

Customer Feedback

Get instant feedback from users without the typical effort and expense. Choose from an Uber-style star rating or a long form, multi-question format.

Benefit From Valuable Insight

Regardless of payment method, monitor every your sale and your wider business performance in real-time. Track at a portfolio-wide, regional, outlet, even cashier level, and understand the variables that are influencing the real-time numbers.

Sales Performance Tracking

Regardless of payment method, monitor your every sale and your wider business performance in real-time. Track at a portfolio-wide, regional, outlet or even cashier level, and understand the variables that are influencing the real-time numbers.

Basket Data & Customer Identification With Every Transaction

Every Yoyo-powered purchase transforms the transaction into a deeply insightful snapshot into who your customers are and what they are buying. This is a data set that marketing, operations, buying and CRM decisions can be centred and tracked around.

Customer Segmentation

As good as knowing who is buying what and when, it’s just as crucial to order this information into groups and insights that can inform decisions. Yoyo Segmentation allows you to split data around multiple variables including frequency, items purchased, time of day and ATV.

Before, During & After Campaign Reporting

Yoyo tracks marketing metrics around campaigns, but unlike standard campaign evaluations, Yoyo also compares customer purchasing behaviours for the periods before, during and after the campaign. This provides a clear connection between activity and action, invaluable in assessing ROI.

Case Study

"This is the first time that we’ve had access to basket-level information. We can now identify, recognise and have a relationship with the customer. Brands who don’t do that and continue to treat their customers anonymously will continue to fall behind. We’ve been overwhelmed by the positive reviews we’ve had from our customers."

James Flett
Partnerships Manager, Caffe Nero

Case Study

"This is the first time that we’ve had access to basket-level information. We can now identify, recognise and have a relationship with the customer. Brands who don’t do that and continue to treat their customers anonymously will continue to fall behind. We’ve been overwhelmed by the positive reviews we’ve had from our customers."

James Flett
Partnerships Manager, Caffe Nero

With us you get an end-to-end partnership

For the past five years, we've worked with some of the world's largest caterers and have spoken to hundreds of stakeholders. We understand caterers are after a partner that can deliver them end-to-end success.

That means we seek to apply our expertise to all points of a partnership - from the consumer product and the underlying platform to operational rollout, cashier training, promotional tactics and ongoing retention and engagement.

With us you get an end-to-end partnership

For the past five years, we've worked with some of the world's largest caterers and have spoken to hundreds of stakeholders. We understand caterers are after a partner that can deliver them end-to-end success.

That means we seek to apply our expertise to all points of a partnership - from the consumer product and the underlying platform to operational rollout, cashier training, promotional tactics and ongoing retention and engagement.